• Check order status - Get order status information online..

• Invoice copy request

- Request printable PDF invoice copy.

Purchasing Information

• Order online 24hrs. Shipping charges are calculated and displayed before your order is placed.

• We accept AMEX, PayPal, Visa & MasterCard. We do not offer terms, payment must be made with your order.

• Invoice and shipping status information is emailed to the address on the order automatically.

• We ship via Ground & Truck Freight within the continental U.S. & USPS to AK, HI & APO.

• Non-USA Shipping & Payments: We do not ship outside of the USA. We ask our non-USA customers to use a freight or mail forwarding company. We ship via UPS to your USA based address at the freight forwarding company, they ship to you and handle international freight. For Non-USA payments we accept PayPal.

Return Policy

• Returns are subject to a 15% restocking fee. Products must be returned within twenty-one (21) days from the date of receipt. Please return the products in their original packaging. Unless the product is defective or the return is a direct result of our error, we do not pay for return shipping. You may insure the return shipment or accept the risk of loss or damage during shipment. Refunds for partial returns may be less than invoice or individual component prices due to quantity or promotional pricing.

• Return Address for Rack Supply Orders sent via UPS only:

  • Supply Stores Returns
    1223 Wilshire Blvd
    #726
    Santa Monica CA 90403-5400

• To returns large items that ship Truck Freight please contact us.

Billing and Customer Service

• Contact us

  • Customer Service Request

  • Customer Service Voicemail (800)441-2850

  • Mail: 1223 Wilshire Blvd - # 726 Santa Monica, CA 90403-5400 USA

• The Supply Stores™ is a specialty retailer, we sell products in niche markets to Consumers, Professionals, Business, Government and Education in the USA. We do our best to keep your ecommerce shopping experience fast, friendly, and cost effective.

The Supply Stores™ is a division of Jerabek & Company Inc